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114 Chapter 4
Troubleshooting Information
Checking the E5810
Checking the E5810
This section gives guidelines to check the E5810, including:
Checking Front and Rear Panel Displays
Checking E5810 Configuration Parameters
Checking Front and Rear Panel Displays
As a first step in troubleshooting the system, you should check the front
panel display and LED status. In addition, you can check the rear panel
Ln LED to see if there is communication from your PC to the E5810 via the
LAN.
Checking LEDs The following table shows suggested steps to troubleshoot the E5810 using
the LED displays. If there is an error message on the front panel display, see
“Checking Front Panel Display Error Messages”.
NOTE
The Fault LED is turned ON briefly during power-on to show it is working
and then turns OFF. If a hardware fault occurs, the Fault LED turns ON
and remains ON for more than 10 seconds. In this case, contact Agilent
Technologies.
LED Status Possible Cause(s) Corrective Action(s)
All LEDs OFF No AC power to the E5810 Check AC power connections.
Only POWER and
FAULT ON
If FAULT is ON for more than 10
seconds, suspect an E5810
hardware failure
Contact Agilent for instructions to
return the E5810.
POWER ON, back
panel Ln OFF
Indicates no communication from
your PC to the E5810 via the LAN.
Check the LAN connection to the
E5810. See Chapter 1 - E5810
Description for location of the LAN
port and the Ln LED.
POWER and LAN
ON, GPIB and/or
RS-232 OFF during
instrument activity
Indicates communication via the
LAN to the E5810, but not to
connected GPIB and/or RS-232
instruments.
Check GPIB and/or RS-232
connections and configuration.
Make sure instrument power is
turned ON.
- Agilent E5810A 1
- User’s Guide 1
- Contents 3
- Contents 6 6
- Front Matter 7
- ICES Statement 9
- Safety Symbols 9
- WARNINGS 9
- Documentation History 10
- Copyright Information 11
- Trademark Information 11
- Support Information 11
- User’s Guide Information 12
- What’s in This 13
- Accessing an 13
- Electronic Copy of 13
- This Guide 13
- E5810 Related 14
- Documentation 14
- E5810 Description 15
- E5810 Hardware Description 17
- Local Network 18
- Connections 18
- Front Panel 19
- Display/LEDs 19
- Typical Power-On 20
- Sequence 20
- Preset Button 21
- 22 Chapter 1 22
- E5810 Software/Firmware 24
- E5810 Operating Features 25
- Client System 27
- Architecture 27
- How IO Application 28
- Software Works 28
- With the E5810 28
- E5810 IP Address 30
- Assignment 30
- Using E5810 Web 32
- Using a Supported 33
- Programming 33
- Language 33
- 34 Chapter 1 34
- Installing the E5810 35
- Installation Flowchart 37
- Before You Install the E5810 39
- Check System Requirements 40
- Getting Network Information 42
- Chapter 2 43 43
- What is a Local Network? 44
- Chapter 2 45 45
- E5810 Hub/Switch 46
- E5810 Crossover 47
- Cable Connections 47
- Apply Power to the 48
- Operation 49
- Configuring the 50
- E5810 for Enterprise 50
- Network Operation 50
- Click this icon 51
- Gateway 52
- Where to go Next 54
- Chapter 2 59 59
- Where to Go Next 60
- Open the Instrument Page 61
- Instrument Page Functions 62
- IO Libraries Suite 64
- Installing Agilent 65
- Start > Run 66
- Chapter 2 71 71
- Using Interactive IO 72
- Example: Using 72
- Interactive IO 72
- Programming Instruments 73
- Addressing 75
- Instruments with 75
- 76 Chapter 2 76
- Enter key 79
- Welcome page is the home 79
- Using the Welcome Page 80
- Navigation Bar 81
- E5810 Current Settings 82
- E5810 Support Information 83
- E5810 Documentation 84
- Viewing E5810 Configuration 85
- Modifying E5810 Configuration 86
- Chapter 3 87 87
- E5810 Configuration 88
- Parameter 88
- Descriptions 88
- Find and Control Instruments 96
- Connected to your E5810 96
- Finding Instruments 97
- Querying Instruments 98
- Other Web Access Functions 101
- Using Web Help 102
- Updating E5810 Firmware 103
- Agilent FTP site is 104
- Accessible From 104
- Guidelines 108
- Troubleshooting 108
- 110 Chapter 3 110
- Using E5810 Web Access 110
- Troubleshooting Information 111
- Checking the E5810 114
- Checking Front 115
- Panel Display Error 115
- Messages 115
- Checking E5810 Parameters 116
- Checking the Network 117
- Checking Web Browser Settings 118
- Cache and Page 119
- E5810 Operation 121
- SICL Timeout 122
- Set to 0 (infinite) 122
- How to Verify PC 123
- Client Connections 123
- Example: Using the 124
- Checking syslog Messages 125
- Message Description 126
- Example: Typical 127
- Runtime Error Messages 128
- Message Description/Actions 129
- Checking Instruments 131
- Checking RS-232 Instruments 132
- E5810 Specifications 133
- Information 135
- Operating Conditions 136
- Ordering Information 136
- Supplementary Information 136
- Supported Network Protocols 138
- Using the Telnet Utility 139
- Exiting the Telnet 142
- Typical Telnet 143
- Screen Display 143
- Telnet Commands for the E5810 144
- 146 Appendix B 146
- Glossary 147
- E Ethernet (MAC) Address 149
- F Friendly Name 149
- G gateway 150
- H Hostname 150
- I instrument 151
- N network protocols 153
- P proxy server 153
- R router 154
- S server 154
- U Universal Plug and Play 156
- VISA COM 157
- 158 Glossary 158
- 162 Index 162
- Agilent Technologies 164
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